OCONEE COUNTY'S COMMUNITY BANK

SINCE 1957

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FAQ

You can click on the Forgot password link when trying to sign on to reset your password. After answering additional verification, you will receive an email to the email address you've provided us. Remember, when you first log in after your password is emailed to you or reset, you will be asked to change it. If this method doesn't work for any reason, please stop by any of our locations for assistance. 

MFA stands for Multi-Factor Authentication. MFA is a security feature that all banks with Online Banking services must provide since the 2005 FFIEC Strong Authentication security standards were released.

Please call our Customer Support team at (864) 638.5444 for assistance you with this issue.

Please call our Customer Support team at (864) 638-5444 for
assistance you with this issue.

Please email us at customerservice@blueridge.bank so that we may
take your complaint into consideration. When writing to us about 
your issue with the system, please be detailed as to what you like 
or don't like.

Please stop by any of our locations for assistance. 

To view the transactions on your account, first select the accounts tab at the top. Then click the account you'd like to view.  Here you will find a long list of transactions for your account that you currently have selected.

This means you are entering an incorrect password. If you are 
having difficulty entering your password, you can click on the 
Forgot Password link to have your password emailed to you.

This means you are entering an incorrect Access ID. Please 
remember that Access IDs are case sensitive.

This means we are doing maintenance on your Online Banking
account.

This means your account has been disabled. You will need to call 
(864) 638-5444 to have a Customer Service team member to 
enable your account.

This means you're already a user in the Online Banking service.

This means that there was an error with the Multi-Factor
Authentication. Typically this means you are accessing the Online 
Banking service with a web-enabled phone or smartphone. Please 
call Customer Service at (864) 638-5444 for help with this issue.

Still looking for answers? One of our professionals will be happy to help you.

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