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Visa® Account Updater

Visa® recently introduced the Visa Account Updater (VAU) service as a convenience for Visa cardholders

Providing you with important information about your account with Blue Ridge Bank is a high priority. Visa® recently introduced the Visa Account Updater (VAU) service as a convenience for Visa cardholders. While this is a convenient service, Visa requires we participate and we’ll begin submitting card updates to them as applicable when your debit card information changes.

How VAU works
VAU extends the amount of time your account-on-file information is stored with your selected merchants by automatically updating your debit card information due to account changes, like the expiration date. 

For example, let’s say you’ve enrolled in recurring monthly payments to pay your electric bill with your debit card. As you know, we periodically replace your card, and your new card has a fresh expiration date. Instead of contacting the electric company to update your card information, your card information will automatically be updated, if your electric company is a participating merchant. 

Sending debit card information
We’ll begin sending your updated card information, as applicable, to Visa beginning late October 2017. Visa will securely store your debit card information and release the new information to financial institutions and participating merchants in order to process your requested transactions without interruption.

Opting out
If you’d prefer not to have your card information updated automatically, you can opt out. If you’d like to opt out, please contact us at your earliest convenience at 864-638-5444 or email us at customerservice@blueridge.bank.

Sincerely,
 
C. Kyle Thomas
President & CEO
Blue Ridge Bank